Social media transparency statement
This transparency statement explains how we use and engage on social media in accordance with the Public Service Commission’s Guidance for State services official use of social media.
How we use social media
We use social media to share:
the work that Te Puna Foundation does
He Tohu Travel Fund visits
exhibitions held at the National Library
projects we are working on with our partners
other articles or publications of interest that are relevant to our work and of interest to our community.
How we engage
We welcome feedback and ideas from our followers and will try to join these conversations where possible; however, we can't guarantee we will be able to reply individually to every post.
All social media accounts are monitored from 9am to 5pm on weekdays and sporadically outside these hours. We will respond to private messages, as soon as we can, during business hours. If you have an urgent query, please contact us directly.
We may choose to @mention, or post information by other organisations and/or individuals for the interest and information of our followers. However, we do not endorse or guarantee the accuracy of this information.
We may follow/like organisations and individuals that are relevant to our organisation. This does not imply endorsement or guarantee the accuracy of their information.
Our social media channels
We currently use the following social media channels.
Social media terms of use
We love to hear from everyone who engages with Te Puna Foundation and the work we do with National Library.
The information below sets out the terms under which we invite you to engage with us. We ask that you respect other people’s views while using/interacting with our social media pages. We may remove any posts that include:
any explicit or unrelated content or personal information such as addresses, phone numbers, email addresses or other online contact details
commercial endorsements or promotion of any product, service or publication
language or content that is defamatory, racist, sexist or discriminatory, insulting, offensive (including swearing and obscene or vulgar comments), or potentially harmful advice
content that is not accurate or relevant
Comments or users that breach any of our terms may be removed and blocked from our pages.
Enquiries and complaints
Members of the public have the right to raise any concerns about Te Puna Foundation’s use of social media. If you have any enquiries about our social media activities, or believe we have not acted in accordance with the transparency statement above, you should contact us at the following address:
Te Puna Foundation
PO Box 1467
Wellington 6140
New Zealand
Tel — +64 4 474 3009
Email info@tepunafoundation.org.nz